Company Name: Funky Legwear
By using our website, you agree to be bound by our Terms and Conditions contained within the site. We reserve the right to revise the Terms and Conditions at any time, without notice, and you hereby agree to be bound by such changes. The Terms and Conditions are governed by the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Your statutory rights are not affected.
Disclaimer
We shall not be responsible for any errors or omissions contained on our website as it is for general guidance only. We reserve the right to make changes to the website without notice. We are not responsible for the content of any third party site which links to us. Any customer reviews and comments submitted to the site are subject to full review and we reserve the right not to publish comments deemed to be unsuitable or likely to cause offence.
Copyright
All website design, graphics, source code, software and all other material on this website are copyright Funky Legwear. All Rights Reserved. Any use of material contained within this site without prior written permission of Funky Legwear is strictly prohibited.
Your Payment
Please note: If you pay using your credit or debit card, your payment details are fully protected and encrypted using SSL (Secured Socket Layers).
Delivery
UK - Free Standard Delivery (First Class)
Delivery Times
UK - 1 to 2 working days.
However, we cannot control the length of time it takes for Royal Mail to deliver your package.
Packaging
All orders are dispatched in discreet packaging. Parcels have no indication of contents on the outside. A small returns label on the back indicates the return address (but not the Company Name).
For all UK orders, postage and packaging is free.
Tax & Customs
At the present time, Funky Legwear are not liable for VAT. Therefore, all prices contained within this website, do not include VAT.
Cancellation
You can cancel your purchase at any time after placing the order, up to 14 days after the receipt of the goods, without having to give a reason. When you cancel you should return the products, unopened, to us within 14 days using the returns procedure detailed below. We will refund your money within 14 days of receiving the returned goods in an acceptable condition.
Any items returned that were purchased as part of any promotion, where the returned items negate the offer, an adjustment will be made to the refunded amount so that the retained items will revert to their original price.
Returns Policy
Hosiery - If you would like to return or exchange your hosiery product for an alternative size or colour, then as soon as the package has not been opened, or had the seal broken, and is within 14 days of purchase, we will accept the return using the returns procedure below.
We cannot accept non-faulty hosiery items for return if the package has been opened. Due to the intimate nature of these products, they cannot be re-sold.
Other items - If you would like to return or exchange your product, eg gloves, for an alternative size or colour, then as long as it is within 14 days of pruchase, we will accept the return using the returns procedure below, even if the garment has been opened and tried on, but still retaining the original labels, tags and packaging.
If a returned item, upon inspection, is deemed to have been worn, we reserve the right to refuse a refund or exchange.
Posting Your Return
You will need to pay the postage on the returned goods. If your return is due to a manufacturing fault, then as long as you request an exchange, we will refund your return postage costs once the return has been processed. Please note that refund amounts can never exceed the initial transaction value.
Please package up the products to be returned carefully and place in a suitable envelope. If you still have the original envelope, that would be ideal.
Please write your details in a note enclosed with the return and any exchange or refund information, and preferably, your original order number.
Please send the returned goods to:
Funky Legwear, 25 Wesley Road, North Wootton, King's Lynn, Norfolk, PE30 3XA.
Once we receive your returned goods in an acceptable condition, a refund or replacement will be processed within 14 days.